Text Global

Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Text Global Limited. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at support@textglobal.co.uk. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

Information collected

We collect information from visitors to this website www.textglobal.co.uk. Information is collected during initial signup to our service when opening an account or when contacting us via the “Contact Us” forms.

We collect your details when you email us with an enquiry via our website or online platform.

We also collect information about the transactions you undertake through this site including details of payment cards used.

In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section for more details.

Use of personal information

We process personal information collected via this website for the purposes of:

  • Providing information about products and services
  • Providing and personalising our services
  • Dealing with your enquiries and requests
  • Administering orders and accounts relating to our suppliers or customers
  • Administering account records
  • To keep our site safe and secure
  • Trading in personal information (selling, hiring or exchanging information)
  • Conducting market research

Data Capture Information

We will send you information according to the preferences you submitted via our online form, during initial signup to our service or opening an account. If you would like to change these preferences at any point, please email us at support@textglobal.co.uk or call us on Call: +44 (0)1793 420424. Alternatively you can also write to us at HR Dept, Text Global Ltd, Unit 8 RO24 Avro Gate, South Marston, Swindon, SN3 4AG.

Marketing

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated during initial signup to our service when opening an account.

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact support@textglobal.co.uk. You can also write to HR Dept, Text Global Ltd, Unit 8 RO24 Avro Gate, South Marston, Swindon, SN3 4AG.

Disclosures

We will only disclose data when obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent, and to the following:

  • Other companies within our Group of companies;
  • Business partners;
  • Suppliers we engage to process data on our behalf;
  • Advertising and Marketing providers to improve optimisation of our site;
  • Successors in title to our business;
  • Credit reference agencies for the purpose of assessing your credit score.

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Subject access requests

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at HR Dept, Text Global Ltd, Unit 8 RO24 Avro Gate, South Marston, Swindon, SN3 4AG. Please note that we reserve the right to charge a fee of up to £10 for any such request.

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.org.

We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile.

Our use of cookies also allows registered users to be presented with a personalised version of the site, carry out transactions and have access to information about their account.

Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org. Please note however that turning off cookies will restrict your use of our website.

We use the following cookies on our site:

Cookie Name Data collected by the cookie How long this data is kept for Information
PHPSESSID PHP Session ID Operation and navigation of the website 365 days Under Text Global’s Privacy Policy
_utma, _utmb, _utmc, _utmz, _ga, _utmli, _utmv Google Analytics Statistical information on site usage including, number of page visits, page views and time spent on the site _ga expires after 730 days, _utmli and _utmv expire after 30 minutes Google Analytics privacy policy can be found here: http://www.google.com/analytics/learn/privacy.html
Textglobal Text Global Ltd Operation and navigation of the website Indefinitely Used to identify where customer sign up from and used for internal tracking

If you would rather we did not place cookies on your computer, please be aware that this may negatively impact your ability to use and view content on this website.

By continuing to use this site you are agreeing to the use of cookies as detailed above.

Amendments

Please note that this privacy policy is subject to change from time to time. Please check back frequently for any future updates or changes to this Privacy Policy.