Client Support

Our dedicated team of UK support specialists can help with any advice, platform training or technical questions. 

We aim to respond within just 30 minutes, so you’re not kept waiting! 

Check out our FAQ’s, platform guides and strategies below. 

How can Text Global support you?


Before you call or email, have you checked out FAQs or guides below? 


Most of our commonly asked questions and answers can be found on our FAQ's page. Click below to find out more.

Platform Guides

Download a copy of our SMS or Enterprise platform guide. Detailed instructions on how the platforms work & their features.

API Documentation

Our comprehensive API is documented in various programming languages, with example script & tutorials.

SMS Marketing Guide

Stay ahead of the competition and download a copy of our SMS Marketing Guide. Hints and tips on how to get the most out of your SMS text marketing campaigns.

Service Level Agreement (SLA)

Business continuity is one our highest priority. With multiple fail over server allows Text Global to provide 99.9% up time for 2021.


Keep up to date on what's going on at Text Global, industry leading advances in technologies, marketing trends and new client case studies.

Video Tutorials

View our collection of video tutorials to learn more about the features of our SMS and Enterprise platforms.

Still not found what you're looking for?

We’d be happy to answer questions you may have or sign up to our platform and a member of the team will call you back. 

Sign up & get started!

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API Documentation

Please fill in your details below to receive an email containing our API Docs. Don’t forget to check spam or junk folders.