Quickly provision and launch a call scenario or custom-build your voice solution. With flexible APIs on the most reliable and scalable global network.
Grab the recipients attention with automated voice calls.
Send audio MP3 files directly to end users mobile phone or landline and choose from single, multiple or advanced voice messages to send to various worldwide destinations.
Efficiently route inbound or outbound calls.
Allow customers to access self-serve IVR menus over Voice to speed up time to resolution and reach the person, department or information they need efficiently.
Offer easy access to customer service on your app or website.
Embed Voice capabilities into your app or website and easily connect two phone numbers to start a conversation using a single API.
With SMS text messages and emails, the tonality is difficult to gauge. The sender can talk through a specific problem and explain it in a way that is easier to describe by talking it through. With a Voice message, the receiver can listen at a convenient time, rather than having to answer a phone call.
On average 40-50% of Voice messages are connected instantly with average response rates between 70-80%. Repeat dial attempts ensure that the recipient can't ignore the messages.
If the recipient of the Voice call doesn't answer the call the message is re-directed to the recipient's voicemail. Where the recipient can listen to the message at a time and place that is convenient for them.
Voice messaging costs on average between 3p - 10p for every 10 second voice recording. Making it the perfect channel to reduce staff downtime and call customers at scale. Furthermore, you only get charged for successfully connected calls.
Craft inbound and outbound call scenarios with our fully customisable API and gain total control and visibility when creating the perfect Voice solution.
