Voice / VOIP Messaging Service
Send bulk pre-recorded Voice messages to thousands of recipients instantly. The perfect tool for lead generation, notifications or business continuity.
Calling individuals & leaving voicemails can be very time consuming. By using the Voice module of the Enterprise Platform will save hours of staff downtime. Also Voice Messaging is low cost & quick to setup.
Voice Features
Voice messaging is quick & easy to setup. In addition, there are no contracts or setup fees for this service.
Bulk Voice broadcast can be setup on the same day in just a matter of minutes, saving time to platform users.
Furthermore, on average around 60-70% of recipients answer voice messages & users are only charged for the Voice messages that are answered by the recipient. This is why Voice is the ultimate channel for delivering important messages in bulk, when staff don’t have the time to place individual phone calls.
Voice messages can be recorded with ease on a mobile phone. Alternatively Voice messages can be typed into the platform in text format & the message would be received as type talk. Simply import your pre-recorded MP3 or type in the message you'd like to send.
On average it costs between 6.5p - 10p per 10 second voice message sent.With around 60-70% of calls are answered, any un-answered calls are non-chargeable.
Response codes & actions can be setup at the end of the recorded voice message. For example "Press 1 to speak to a member of the sales team or press 2 to repeat the message". As a result based on the number pressed will initiate the action.
To ease pressure on staff or sales teams, voice messages can be staggered over time. The purpose for this is to steady the flow of follow up actions or calls diverted back into the office.
Rated 'excellent' on Trustpilot
Frequently Asked Questions
Please find below some of the common questions or challenges our customers have regarding our SMS Marketing Platform. Click on one of the questions to see the question.
No, the Text Global platform(s) are accessed online by logging into your account. All you need is a PC, laptop, tablet or mobile device to access your account from anywhere with an internet connection. SMS Platform login can be found here > https://app.textglobal.co.uk/auth/login and the Enterprise Platform login can be found here > https://portal.textglobal.co.uk
You’ll need to create a free account with us by clicking the ‘Try for free’ button in the top right corner. Once the short registration form is completed you’re ready to go! Once your account is activated we’ll be in touch to offer support an answer any questions you may have. Alternatively you can call our customer service team on +44 (0) 1244 820025
The Text Global platform is so intuitive and easy to use, most of our customers don’t require any training. Our downloadable user guide has step-by-step instructions and the platform is packed full of useful hints and tips. Alternatively, feel free to explore our platform video tutorials. However, if you’re still unsure our customer service team would be happy to answer any questions you have or set up an online demonstration.
Text Global do not charge our customers to set-up an account, it’s completely free of charge. The only thing you pay for is SMS, Email, Voice or RCS text credits.
The cost depends on how many messages you are looking to send. Text Global provide affordable bundles of SMS credits to suite your needs. For a more accurate quote, take a look at our pricing page.
To make things easier for you, Text Global accept online credit/debit card payments and PayPal. When your SMS credits are running low, simply select the SMS credit bundle you require and pay online. Alternatively customers have the option to pay via BACS transfer or setup a Direct Debit.
No, Text Global do not set-up any contracts, our services are purchased on a pay as you go basis. Simply purchase SMS or messaging credits as and when they’re required. However, we can accommodate post-paid credit term agreements on a per account basis.